Terms of Service

Terms of Service

Last Updated: December 11, 2024

1. Agreement to Terms

By accessing and using the services of Frontier Creative (“we,” “our,” “us,” or “Company”), you accept and agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not access or use our services.

2. Services Description

Frontier Creative provides web design and related digital services (“Services”). These Services may include, but are not limited to:

  • Website design and development
  • User interface and experience design
  • Website maintenance and updates
  • Digital consulting services
  • Content management system implementation

3. Project Terms

3.1 Project Scope

All projects begin with a clearly defined scope of work outlined in a proposal or contract. Any modifications to the agreed-upon scope may result in additional charges and timeline adjustments.

3.2 Timeline and Deadlines

While we strive to meet all projected timelines, final delivery dates may vary based on client feedback, content delivery, and revision requests. We are not responsible for delays caused by client-side factors.

3.3 Client Responsibilities

Clients agree to:

  • Provide necessary content and materials in a timely manner
  • Review and provide feedback within agreed-upon timeframes
  • Maintain open communication throughout the project
  • Make payments according to the agreed-upon schedule

4. Payment Terms

4.1 Fees

  • Project fees will be outlined in the proposal or contract
  • Additional services beyond the agreed scope will incur additional charges
  • All prices are quoted in USD unless otherwise specified

4.2 Payment Schedule

  • A non-refundable deposit is required to commence work
  • Remaining payments will be scheduled as outlined in the contract
  • Final deliverables will be released upon receipt of full payment

4.3 Late Payments

  • Late payments may incur additional fees
  • We reserve the right to pause work on projects with outstanding payments
  • Accounts overdue by 30 days or more may be sent to collections

5. Intellectual Property Rights

5.1 Client Content

  • Clients retain all rights to content they provide
  • Clients must ensure they have necessary rights to all provided content
  • Clients indemnify us against any copyright infringement claims

5.2 Our Work

  • We retain intellectual property rights to all custom code and design elements until final payment
  • Upon full payment, clients receive a license to use the deliverables
  • We retain the right to use the work in our portfolio

6. Website Hosting and Maintenance

6.1 Hosting

  • We are not responsible for third-party hosting services should the client select one
  • Clients are responsible for maintaining hosting and domain services unless purchased from us
  • We can recommend hosting providers but assume no liability for their services

6.2 Maintenance

  • Regular maintenance is not included unless specified
  • Separate maintenance agreements are available
  • Emergency support rates will be higher than regular service rates

7. Limitation of Liability

7.1 General Limitations

We are not liable for:

  • Third-party services or software
  • Content provided by clients
  • Loss of data or revenue
  • Consequential or indirect damages

7.2 Maximum Liability

Our maximum liability is limited to the amount paid for the specific service in question.

8. Termination

8.1 By Client

  • Clients may terminate projects with written notice
  • Deposits are non-refundable
  • Clients must pay for all work completed up to termination

8.2 By Company

We reserve the right to terminate services if:

  • Client breaches these Terms
  • Client fails to make payments
  • Client is unresponsive for extended periods
  • Project requirements become impossible to fulfill

9. Confidentiality

We maintain strict confidentiality regarding:

  • Client business information
  • Project details
  • Pricing and proposals
  • Client data and content

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles.

12. Contact Information

For questions about these Terms, please contact us at:
Email: mark@frontiercreative.co

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.